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Questions related to the use of Fredhopper together with Tridion.
7
votes
How to back up SmartTarget Promotions?
Apart from the approach Stephan202 mentioned: If you're using the deployment agent, you can use it's "capture" functionality to capture the complete configuration, and restore that when needed.
2
votes
Fredhopper instances get killed
"kitchen already running for deployment" is a round-about way of pointing to the log file: the kitchen.log in the deployment instance, i.e. in your case that would be in /home/fredhopper/fredhopper/data …
2
votes
Indexing components in Fredhopper
the skipping might be because of the ID issue -- the warning is really meant to be serious :)
You might be able to get more information out of the xmlloader by increasing the logging level: modify C:\fredhopper …
6
votes
Accepted
Stuck during installation of Fredhopper 7.5 for 2014 SmartTarget 2014 upgrade
should be run from the fredhopper installation directory, not from the bin directory. …
3
votes
SDL Fredhopper indexer and query published items sync issue
It looks like indeed parts of the index are not synced properly.
Probably your best course of action: start with the log files from the "query" instance (fredhopper.log and syncclient.log), and then …