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Questions related to the use of Fredhopper together with Tridion.

7 votes

How to back up SmartTarget Promotions?

Apart from the approach Stephan202 mentioned: If you're using the deployment agent, you can use it's "capture" functionality to capture the complete configuration, and restore that when needed.
ankon's user avatar
  • 328
6 votes
Accepted

Stuck during installation of Fredhopper 7.5 for 2014 SmartTarget 2014 upgrade

should be run from the fredhopper installation directory, not from the bin directory. …
ankon's user avatar
  • 328
3 votes

SDL Fredhopper indexer and query published items sync issue

It looks like indeed parts of the index are not synced properly. Probably your best course of action: start with the log files from the "query" instance (fredhopper.log and syncclient.log), and then …
ankon's user avatar
  • 328
2 votes

Fredhopper instances get killed

"kitchen already running for deployment" is a round-about way of pointing to the log file: the kitchen.log in the deployment instance, i.e. in your case that would be in /home/fredhopper/fredhopper/data …
ankon's user avatar
  • 328
2 votes

Indexing components in Fredhopper

the skipping might be because of the ID issue -- the warning is really meant to be serious :) You might be able to get more information out of the xmlloader by increasing the logging level: modify C:\fredhopper
ankon's user avatar
  • 328