Increase Zip size for Transport

Question

We are trying to publish a component with a video and when the Zip is generated in the transport step we are getting an error of disk space:

2015-12-02 08:01:08,295 ERROR ZipWorker - Unable to zip the transport package source
java.io.IOException: There is not enough space on the disk
    at java.io.FileOutputStream.writeBytes(Native Method) ~[na:1.7.0]
    at java.io.FileOutputStream.write(Unknown Source) ~[na:1.7.0]
    at java.util.zip.DeflaterOutputStream.deflate(Unknown Source) ~[na:1.7.0]
    at java.util.zip.DeflaterOutputStream.write(Unknown Source) ~[na:1.7.0]
    at java.util.zip.ZipOutputStream.write(Unknown Source) ~[na:1.7.0]
    at com.tridion.util.ZipUtils.addFile(ZipUtils.java:172) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.addFolder(ZipUtils.java:155) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.addFolder(ZipUtils.java:153) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.addFolder(ZipUtils.java:153) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.addFolder(ZipUtils.java:153) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.createArchive(ZipUtils.java:82) ~[cd_core.jar:na]
    at com.tridion.util.ZipUtils.createArchive(ZipUtils.java:62) ~[cd_core.jar:na]
    at com.tridion.transport.workers.ZipWorker.doWork(ZipWorker.java:57) ~[cd_transport.jar:na]
    at com.tridion.transport.model.transaction.context.StepPrepare.execute(StepPrepare.java:47) [cd_transport.jar:na]
    at com.tridion.transport.model.transaction.context.TransactionProcessor.transport(TransactionProcessor.java:63) [cd_transport.jar:na]
    at com.tridion.transport.TransactionManager.transport(TransactionManager.java:43) [cd_transport.jar:na]
    at com.tridion.transport.TransportService.handleTransaction(TransportService.java:260) [cd_transport.jar:na]

The video has a size of 70MB and we checked that we have enough disk space (11GB).

Then, we think that there is a limit for the size of the Zip files. I think I remember there is a config parameter to set the size of the zip, but I cannot find in the SDL documentation.

Answer 1

I think that I make a wrong analysis.

If I put in the publication queue this components alone, it works fine. It's a combination with other components in other publications with the same video.

Then I suppose that the combination of all the processes is consuming 11Gb. We changed the path to another disk with 40Gb and now works fine.

Answer 2

A Java.io.IOException; there is not enough space on the disk is simply thrown, when you try copying something to a destination drive, and the drive does not have enough space available.

Java.io.IOException exceptions are produced by failed or interrupted I/O operations. In this case an interupted IO operation and the reason is there is not enough space on the disk, it really is as the message tells you.

Now the challenge you have is to figure out which drive, when you say you have 11GB available, where is that? There are a few things you can check:

1. where is this error being logged (which log; CM eventlog, cd_transport log or on de CD side in one of its logs?)
2. where are the Publisher temp files stored (check the Publisher settings in the SDL Tridion Content Manager MMC snap-in, defaults to C:\Temp)
3. where are the Transport service temp files stored (check the cd_transport_conf.xml and look for the WorkFolder location, defaults to ./transactions which is something like C:\Program Files (x86)\Tridion\bin\transactions, depending on where you installed SDL Tridion)