I am getting below error on SDL Web 8.1 CME, I don't see anything wrong in user groups other then some disable users

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  • Please check the wcf activation working fine or not? Aug 21, 2017 at 7:43
  • 1
    This is not a default error message. I says 'tridion' on it. If this was a product message, it would say SDL Web, or - at the very least - it would have a capitalized T for Tridion. Please check your UI extensions and configuration.
    – Nuno Linhares
    Aug 21, 2017 at 10:17
  • I agree with Nuno -- it is definitely an extension raising that error. Aug 22, 2017 at 8:28

1 Answer 1


The error is coming from the Translations.com GUI extension. It is from Dashboard.js as it is trying to read configuration data from the TranslateApplication IIS application. It can be caused by the IIS application not being set up correctly, in the most simple case, the IIS application not having been set up.

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