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We are setting up DXA 2.0 CTP 2 Java version. While loading first time Java website is throwing below error

INFO  c.s.d.t.m.ModelServiceClient - Got response with a status code 500
    15:32:16.672 [http-nio-8080-exec-1] WARN  c.s.d.t.m.ModelServiceClient - Internal server error requesting 'http://10.0.0.84:8999/ModelService/PageModel/{uriType}/{localizationId}/{pageUrl}?includes={pageInclusion}' with params '[tcm, 5, /, INCLUDE]'
    15:32:16.676 [http-nio-8080-exec-1] ERROR c.s.w.c.controller.PageController - An unexpected error occurred
    com.sdl.webapp.common.api.content.ContentProviderException: Cannot load page from model service
        at com.sdl.dxa.tridion.modelservice.DefaultModelService._loadPage(DefaultModelService.java:62)
        at com.sdl.dxa.tridion.modelservice.DefaultModelService.loadPageModel(DefaultModelService.java:39)
        at com.sdl.dxa.tridion.mapping.impl.DefaultContentProvider._loadPage(DefaultContentProvider.java:48)
        at com.sdl.webapp.tridion.mapping.AbstractDefaultContentProvider.getPageModel(AbstractDefaultContentProvider.java:82)
        at com.sdl.webapp.common.controller.PageController.getPageModel(PageController.java:292)
        at com.sdl.webapp.common.controller.PageController.handleGetPage(PageController.java:121)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
        at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133)
        at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:116)
        at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827)
        at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738)
        at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:963)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
        at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
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  • Does this mean your previous question (tridion.stackexchange.com/questions/18202/…) is solved? In that case I suggest you either self answer or delete that, if not, then I'm not sure if it is beneficial to open two questions about a single problem (better merge them with sufficient information). Dec 19, 2017 at 14:42
  • @BartKoopman we are facing this issue on different environment. Actually we are setting up both DOTNET and JAVA version of DXA website.This issue is coming up in java version Dec 20, 2017 at 6:56
  • Have you published all content, including the Dynamic Component Presentations? You can ensure this by publishing the entire Publication and make sure you deselect "Republish Only (Do Not Publish New Content)" Dec 20, 2017 at 8:24
  • Yes i did publish all content and I also ensure by publishing entire publication but it did not resolve the issue Dec 20, 2017 at 9:24

1 Answer 1

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CD Link configuration was not correct for content service after changing it to default value issue get resolved

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  • Please can you add some details about how you solved it? This is really not clear. May 18, 2018 at 19:14
  • 1
    @DominicCronin there is cd_link_config.xml file inside config folder of content service i have changed it's default configuration because of that i was getting this error after reverting back it to default problem get resolved May 19, 2018 at 0:44

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