Content not showing in published Pages

Question

I have an issue with content within a Component Presentation not being displayed on a published page.

I can see the content when I Preview the Component Presentation, and when I Preview the Page, within the Tridion CME. Also, I see the content of the Component Presentation when running this through Template Builder. However, the content within the Component Presentation is not shown on the published page.

The Page is getting published successfully. It shows the HTML from within the Page Template's Dreamweaver Template (DWT) - The only thing missing is the content of the Component Presentation, which I assume means that this is not getting rendered on the published page somehow.

The Page is static, it's not using any Dynamic Component Presentations.

Am I missing something?

Answer 1

This type of behavior typically occurs when your Component Template is set to dynamic, but your Content Delivery environment and/or Pages are not setup correctly.

For instance, your pages could be using the .html extension, which (by default) will not execute server-side code. Since DCPs get added to the pages on the server-side, the content will not be loaded if your extension is .html. A clear sign that this is happening is that you'll see tags like this:

<tridion:ComponentPresentation [...] />

in your page source in the browser.

Another possible reason is that your Publication Target is configured to use "Language: None", which means that Tridion can't create the required Content Delivery API calls to load your Dynamic Component Presentations.

Yet another possible reason is that you configured your Component Templates to use output format "Jsp" or "Ascx" but didn't configure it properly in your cd_storage_conf.xml on the delivery side.

And the list goes on and on. Adding more detail (for instance, covering the examples I mentioned above) will help us help you.

UPDATE

Just want to mention one of the comments added to this thread by Alvin: Can you make sure your Page and Component Templates are correctly checked in in Tridion? Preview and Template Builder will use the latest version of those templates, but the publisher will only use checked in versions.

Answer 2

As you answer, you did not do any custom templating code and just use the Default Finish Action TBB.

Assuming:

1.you are using Tridion supplied “Default Finish Action TBB” on the page.

2.In CT you have written proper code to render the content of the Component.

Now, I don’t think the “Default Finish Action TBB” will render any content for you.
Check the details about this TBB here (Login Required)

So you need to add a TBB to the Page Template, which renders the component presentations on the page.

Of course you can do the component presentation preview on the page as PT has no role in it and only CT is used to display the output (though, I am still surprised you are getting the preview for the page)

Please add a TBB (to render ComponentPrasentations) on the Page Template like a DWT TBB having code like below:

<!-- TemplateBeginRepeat name="Components" -->
@@RenderComponentPresentation()@@
<!-- TemplateEndRepeat -->

I hope, this helps.