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I am getting the below error while executing template builder for page template.

System.Web.Services.Protocols.SoapException: Internal error: Session id 'a64a9700-0a73-4963-936c-143bcd1e6529' is unknown

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Tridion.ContentManager.Templating.CompoundTemplates.DomainModel.Proxy.CompoundTemplateWebService.GetDebuggingState(String debuggerSessionId, String lastLogMessageId) at Tridion.ContentManager.Templating.CompoundTemplates.DomainModel.DebugObject.Start(Template template, Object debugItem, LoggingOptions loggingOptions)

I am using Template Builder 7.1 for Tridion 2013 SP1.

Can you please help me to resolve the above issue.

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2 Answers 2

Reset to default
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We have the same issue when our system is load balanced. You will need to connect to a particular node of your Content Manager when using TB. Otherwise your session changes to your other node, and then you get this error. Hope this helps.

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Have you tried restarting Template Builder? Have you tried running an IIS reset?

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  • Sorry for late reply, I did all above steps still issue exists
    – Prasanna K Gollamudi
    Commented Oct 14, 2014 at 23:03

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