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0 votes
1 answer
159 views

How to remove charset="iso-8859-1" inside Content-Type of generated EML file from outbound email

We are using SDL Tridion 2013 SP1 HR1. The EML files generated by outbound mailer service is contains Content-Type: text/html; charset="iso-8859-1" we want to remove charset="iso-8859-1" from Content-...
1 vote
1 answer
64 views

Outbound mailer service not generating emails until restart

We are using Tridion 2013 SP1 HR1 .Suddenly outbound mailer service stopped generating emails once we restart the service it generates the email and stopped we have to repeat this process each time to ...
1 vote
1 answer
81 views

How to differentiate between HTML layout DWT TBB and Text layout DWT TBB for Compound Component Template

We are using Tridion 2013 SP1 HR1. Inside the documentation for separating HTML format and plain-text format it is not clear how to setup HTML layout DWT TBB and Text layout DWT TBB for Compound ...
5 votes
1 answer
156 views

Programmatically determine if email is being tested or sent?

When using Outbound Email, before sending out the final email a number of test emails are sent and editors or marketing team keep asking IT if what they received was a test of the final email shot. ...
1 vote
2 answers
55 views

How to replace placeholder inside page design while sending personalize outbound Email

We are using SDL 2013 sp1 with outbound email functionality.We recently implement a feature in our website where replying on any user comment we are sending the confirmation email to the comment owner....
4 votes
1 answer
33 views

Question regarding subscription confirmation emails

We are running SDL Tridion 2013 SP1 HR#1 and Java on the presentation side. When contact.save(PageURI) method is called the Page URI gets stored in the subscription management database on the ...
0 votes
1 answer
38 views

Outbound Email Mailer Service throwing error "Stored procedure failed: SP_MAILINGS_SAVE_LINKURLS"

We are using SDL tridion 2013 SP1 .The outbound email mailer service doing something wrong it is keep logging below error in log file . we did check in outbound email database inside table "...
2 votes
2 answers
74 views

Importing OE database into an existing CMS instance

We have a SDL Tridion 2013 SP1 instance using Oracle 11g as the CM & CD database. We also have Outbound Email configured with a few Address Books and thousands of contacts and other associated ...
6 votes
1 answer
61 views

Outbound email TBB not uploaded in CMS 2013 SP1

We setup AudienceManager and Outbound email in our CMS 2013 SP1. But can't see the default outbound e-mail TBB in CMS anywhere. Now CMS is running and we have contacts and outbound email in use. We ...
5 votes
1 answer
155 views

Using Razor Mediator for Outbound Email Templates

We are currently writing a number of Outbound Email templates. As all other templates are using the Razor Mediator, we are also using this for our templates for Outbound Email. One of the issues we ...
3 votes
1 answer
60 views

Is there a way to skip the selection of Publication target in Outbound Email?

I am implementing Outbound Email for newsletters in 2013 SP1. While creating a new mailing it is mandatory to provide the publication target. However, the requirement from client is to reduce the ...
4 votes
1 answer
30 views

Adding or removing action parameters in mailing statistics

We have enabled outbound email tracking for both email opening and clicking of links as per the documentation. However, we do not require "Profile Update" functionality in newsletter emails. Mailing ...
5 votes
2 answers
203 views

Tracking all the links in Outbound Email

We have to enable tracking on all the links in Outbound email (newsletters). As per the documentation here: setting up Outbound E-mail Post-Processing TBB's parameter to "Yes" should convert all the ...
1 vote
1 answer
97 views

Creating a mailing fails after upgrade to SDL Tridion 2013 SP1

We have recently upgraded from SDL Tridion 2011 SP1 to SDL Tridion 2013 SP1. Everything seems to be working fine except creating/opening mailings. When trying to create a mailing we are getting the ...
1 vote
1 answer
225 views

How can we use SendGrid for Outbound Email?

We are planning to use SendGrid for all email functionalities for all of the environments (DEV/TEST/UAT/PROD). Can anybody let me know how can I enable the same? As Outbound email saves emails into ...