Questions tagged [outbound-email]
The outbound-email tag has no usage guidance.
93 questions
2
votes
1
answer
56
views
Creating a Dynamic Distribution List for +1 'starts with' filter-items
Is it possible to somehow create a dynamic distribution list that allows for a check of more than one entry in the starts with filter?
Seems when you select starts with there is no (visible) way to ...
- 9,552
0
votes
1
answer
159
views
How to remove charset="iso-8859-1" inside Content-Type of generated EML file from outbound email
We are using SDL Tridion 2013 SP1 HR1. The EML files generated by outbound mailer service is contains Content-Type: text/html; charset="iso-8859-1" we want to remove charset="iso-8859-1" from Content-...
- 2,495
0
votes
0
answers
34
views
Unable to load the Audience Manager Service client
We are using SDL web 8.5 and DXA 2.0 Java. After saving contact we are getting below 500 error in java web application.
HTTP Status 500 – Internal Server Error
Type Exception Report
Message java....
- 2,495
6
votes
2
answers
71
views
SDL Web 8 (8.1) Installer not showing Outbound Emailing Services options
As per SDL Web 8 documentation Outbound E-mail is deprecated but still available in the version 8.1.1 and should be available with the installation media. Although I am not able to find the Emailing ...
- 95
1
vote
1
answer
64
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Outbound mailer service not generating emails until restart
We are using Tridion 2013 SP1 HR1 .Suddenly outbound mailer service stopped generating emails once we restart the service it generates the email and stopped we have to repeat this process each time to ...
- 2,495
0
votes
0
answers
60
views
Why tracking URL is not working in Tridion Outbound Email module?
I have used DWT Templating for the content to be rendered in the Outbound Email. Used GetLinkTrackingURL method as shown below to get the URL which can be tracked.
@@GetLinkTrackingURL('${link.link....
- 780
1
vote
1
answer
81
views
How to differentiate between HTML layout DWT TBB and Text layout DWT TBB for Compound Component Template
We are using Tridion 2013 SP1 HR1. Inside the documentation for separating HTML format and plain-text format it is not clear how to setup HTML layout DWT TBB and Text layout DWT TBB for Compound ...
- 2,495
1
vote
2
answers
39
views
Go through all outbound contacts
Some of the rows in [Tridion_submgmt].[dbo].[CONTACTS_EXTENDED_DETAILS] have incorrect encoding for certain extended details columns.
For example & #193; instead of Á
Same issue is in [...
- 663
5
votes
1
answer
156
views
Programmatically determine if email is being tested or sent?
When using Outbound Email, before sending out the final email a number of test emails are sent and editors or marketing team keep asking IT if what they received was a test of the final email shot.
...
- 1,827
1
vote
2
answers
55
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How to replace placeholder inside page design while sending personalize outbound Email
We are using SDL 2013 sp1 with outbound email functionality.We recently implement a feature in our website where replying on any user comment we are sending the confirmation email to the comment owner....
- 2,495
4
votes
1
answer
33
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Question regarding subscription confirmation emails
We are running SDL Tridion 2013 SP1 HR#1 and Java on the presentation side. When contact.save(PageURI) method is called the Page URI gets stored in the subscription management database on the ...
- 1,827
1
vote
0
answers
52
views
Getting Preview URL for images in confirmation emails in Web 8
We recently upgrade from 2013 sp1 to web 8 .We are facing issue while receiving confirmation email from tridion all images URL inside email is appearing with Preview
/Preview/en/assets/images/email-...
- 2,495
3
votes
1
answer
69
views
How to get Outbound email similar features in Web 8 for new license?
It says here that outbound email is completely deprecated.
Is there any alternate solution that is offered instead. We have a new client that is interested in mailing and distribution, tracking. Can ...
- 1,049
1
vote
0
answers
35
views
Outbound email timeout Error while sending email
When we try to send the email using distrubution list of 20000 emails , we are getting this error.
- 1,936
1
vote
1
answer
56
views
Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email
Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email.
Created New Publication and given Mailing Execution Rights and Given Read and Write Permissions to ...
- 1,936
3
votes
1
answer
62
views
Required Outbound Email Functionality after web 8 installation
We have production CMS server which is using Tridion 2013 sp1.We want to setup a web8 development CMS server using production cms database.After installing web 8 on development server using 2013 SP1 ...
- 2,495
2
votes
1
answer
46
views
How can I access outbound emails with Java code
I need to access the email pages and replace placeholders with some custom values fetched from another database. I will also need access to the mailing list. I plan to write a web service to do so. ...
- 1,049
1
vote
1
answer
200
views
Error sending Test Mailing for users that do not have SA rights in Tridion CMS
We are getting the below error while trying to send test emails to all users other than SA users.
please suggest if it is the timeout that is the issue or is there something else that needs to be ...
- 49
0
votes
1
answer
38
views
Outbound Email Mailer Service throwing error "Stored procedure failed: SP_MAILINGS_SAVE_LINKURLS"
We are using SDL tridion 2013 SP1 .The outbound email mailer service doing something wrong it is keep logging below error in log file . we did check in outbound email database inside table "...
- 2,495
5
votes
2
answers
65
views
Error while sending test mailing from CME in Web 8.1
We upgrade tridion recently from 2013 sp1 to web 8.1 .While triggering test mailing we are getting following error
Could not load file or assembly 'Tridion.OutboundEmail.Templating, Version=7.1.0....
- 2,495
1
vote
1
answer
68
views
Tridion Outbound email unsubscribe link (OutboundEmail_UnsubscribeURL) is always generating invalid url
I am using the outbound email, the subscription confirmation link is working fine. But the uncubscribe link is always showing the link invalid. I check the query parameter it is different in ...
- 197
2
votes
1
answer
19
views
Tridion Outbound emails - Mailing statistics - Can we hide some columns like failed/Delivered
Please help me,, Can we hide some columns like Failed/delivered from the mailing statistics. Please refer the below screenshot as shown I want to hide the Delivered and Failed status from the ...
- 197
0
votes
1
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26
views
Tridion Outbound Email - Adding a name to the from address of the mailer
I am using the outbound email to send mailers to the users. Whenever a mail is sent to user based on possibly the outlook or mailbox setting the from field is sometimes showing the email address that ...
- 197
3
votes
1
answer
61
views
Email Notification For subscription URL not working from the newsletter
Tridion Version : Tridion 2011 SP1
When user click on the link to unsubscribe the email notification is not sent
To unsubscribe from promotional emails please.
We get the following Error : No ...
- 1,936
2
votes
1
answer
66
views
Tridion Outbound Email - Mailing statistics like failed/read are not getting updated, only the tridion is showing sent status,,
I am using the outbound email and facing one problem related to getting the status of mailing in tridion. The tridion is showing only the Sent count on the mailer statistics. I tried refreshing the ...
- 197
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0
answers
35
views
Distribution List is empty even after adding the necessary details
I am unable to add contacts to my Dynamic Distribution List in Tridion 2013:
- 23
1
vote
1
answer
79
views
How to display "Prefix" from user contact details in Audience Manager address book, on the newsletter that is sent to user?
I need to display "Prefix" from user contact details in Audience Manager address book, on the newsletter that is sent to user
I checked and found that the values for the name and surname are being ...
- 23
3
votes
1
answer
77
views
Tridion Confirmation Email, how to add link specific for each user in it
I am trying to integrate the Subscription functionality, it is working fine. On subscription I am creating a contact with Unsubscribed status and using the outbound email configuration I am sending ...
- 197
2
votes
1
answer
53
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OutBound Email adn Audience Manger - Manage Address book - Tridion 2011
Tridion version : Tridion 2011
Request :
We need different business units send out newsletters under same publication using different ( address book, mailing list and distributions )
I know this ...
- 1,936
1
vote
1
answer
45
views
Test Mail Not Getting Triggered from outbound email
In our application,we have created Test newsletter mail . In the Outbound email functionality, when i m doing test mail , the mail is not getting triggered up. please let me know how to check this ...
- 69
2
votes
0
answers
69
views
Outbound Mail & LDAP integration in Tridion 2009
I'm trying the LDAP integration in an old Tridion 2009 Installation.
I've followed the steps for the integration:
Add impersonation user to tridion Snapin (following manual)
Configure this ...
- 904
2
votes
1
answer
63
views
Hide <tcdl:condition> markup from outbound Email
I have created a Page to use in outbound Email, which contains some Target Group conditions for different component Presentations. When I preview the page it look fine as per my requirement. But when ...
- 1,034
5
votes
1
answer
94
views
Tracking outbound Email Bounce Processing using SMTP protocol
I have set up a mail server in IIS using a SMTP relay for the Tridion Outbound Email feature.It is working fine to deliver the mails to the respective contacts. But the bounce Processing is not ...
- 1,034
4
votes
1
answer
73
views
Personalize the Email Content
I am trying to personalize the Email page contents. I have added a target group based on Tracking key in the Email page component presentation.
When I am previewing in CME the page it works fine with ...
- 1,034
1
vote
2
answers
127
views
"Audience Manager" and "Synchronization Target" not showing in Administration Tab- SDL Tridion 2011
I have just clone my local environment where i cloned my CMS/CDS/DB , also got the license from tridion for these new environment.I have updated value in all configuration files and updated the ...
- 543
4
votes
1
answer
119
views
Issue with sending mail using tridion outbound email feature
Can anyone suggest if I can use outbound functionality without setting up SMTP locally on CMS server? I have mail relay service setup on some other server, by using which I can send mail from my web ...
- 4,074
5
votes
1
answer
51
views
Managing Email Pages
We are running SDL Tridion 2013 SP1 and DXA 1.0 (Java). In a DXA based CMS/website how would the pages used for Outbound Email mailings be managed? We have created standard Outbound Email TBBs to ...
- 1,827
3
votes
1
answer
73
views
Error while syncing of subscription database and outbound email db through profile sync
This problem is related to :
http://tridion.stackexchange.com/questions/13414/error-while-syncing-subscription-db-and-outbound-email-db-through-profile-sync
I am facing difficulties to sync my ...
- 1,234
2
votes
1
answer
72
views
Where to find synchronization service logs while syncing of Outbound email db to subscription db
I am facing difficulties to sync my subscription database and audience manager database.
I have configured subscription datatabse ,I have created a synchronization target in CME,Configured it in my ...
- 1,234
6
votes
1
answer
61
views
Outbound email TBB not uploaded in CMS 2013 SP1
We setup AudienceManager and Outbound email in our CMS 2013 SP1. But can't see the default outbound e-mail TBB in CMS anywhere. Now CMS is running and we have contacts and outbound email in use. We ...
- 1,049
2
votes
2
answers
74
views
Importing OE database into an existing CMS instance
We have a SDL Tridion 2013 SP1 instance using Oracle 11g as the CM & CD database. We also have Outbound Email configured with a few Address Books and thousands of contacts and other associated ...
- 1,827
5
votes
1
answer
86
views
.CSV file issue while exporting contacts from Audience Manager
While importing contacts in Audience manager. There is a options for field separator. Like here you can choose semicolon or comma. But while exporting contacts we do not get any pop up or previous ...
- 662
2
votes
1
answer
143
views
How to get an image published path in TBB?
I'm writing a custom TBB in C# specifically for an email page used in our Outbound Emails.
I've come across difficulties with Gmail in rendering my images so I wrote a small console app to test an ...
- 919
6
votes
1
answer
91
views
Bounce Back not showing as Failed in Mailing Statistics
I am working on configuring Outbound Email for a client and I have run into a problem with handling bounced emails. The email comes into the POP3 box and is processed by the Tridion Bounce processor. ...
- 73
5
votes
1
answer
155
views
Using Razor Mediator for Outbound Email Templates
We are currently writing a number of Outbound Email templates.
As all other templates are using the Razor Mediator, we are also using this for our templates for Outbound Email.
One of the issues we ...
- 9,465
0
votes
1
answer
53
views
Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1
I was able to successfully upgrade Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1. When I access my newsletter sign up which executes PS_CONTACTS_CREATE store ...
- 1,936
3
votes
1
answer
71
views
I want to add one Newsletter subscribe button on my site; please help me as I have not used this in tridion so far
I am using tridion 2011, and I have to add one newsletter subscription button on a website. There will be one text box along with a button. User will fill in the email id in the textbox given and ...
- 197
3
votes
2
answers
87
views
Tracking Email opening in Outbound Email
We are trying to get "Tracking Email Opening" to work, using Compound Templating on 2013 SP1. We have followed the instructions as found here: Tracking e-mail opening.
When Previewing or Publishing, ...
2
votes
1
answer
31
views
Can we configure Email Sender Address in mailing on publication basis?
How can we configure Email Sender Address in mailing on publication basis? As I am able to configure the email sender address in mailing on CME level by changing in outboundemail.xml.
- 662
0
votes
1
answer
46
views
In Out bound Email. Is this possible to remove component link if it is present on any page of your website?
In out bound Email I want to remove component link which is not resolved. Means which is not present on any page of your web site. I am able to remove component link from web if it is not resolved but ...
- 662