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Questions tagged [outbound-email]

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22 views

Unable to load the Audience Manager Service client

We are using SDL web 8.5 and DXA 2.0 Java. After saving contact we are getting below 500 error in java web application. HTTP Status 500 – Internal Server Error Type Exception Report Message java....
6
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2answers
47 views

SDL Web 8 (8.1) Installer not showing Outbound Emailing Services options

As per SDL Web 8 documentation Outbound E-mail is deprecated but still available in the version 8.1.1 and should be available with the installation media. Although I am not able to find the Emailing ...
1
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1answer
34 views

Outbound mailer service not generating emails until restart

We are using Tridion 2013 SP1 HR1 .Suddenly outbound mailer service stopped generating emails once we restart the service it generates the email and stopped we have to repeat this process each time to ...
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0answers
46 views

Why tracking URL is not working in Tridion Outbound Email module?

I have used DWT Templating for the content to be rendered in the Outbound Email. Used GetLinkTrackingURL method as shown below to get the URL which can be tracked. @@GetLinkTrackingURL('${link.link....
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1answer
62 views

How to differentiate between HTML layout DWT TBB and Text layout DWT TBB for Compound Component Template

We are using Tridion 2013 SP1 HR1. Inside the documentation for separating HTML format and plain-text format it is not clear how to setup HTML layout DWT TBB and Text layout DWT TBB for Compound ...
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2answers
37 views

Go through all outbound contacts

Some of the rows in [Tridion_submgmt].[dbo].[CONTACTS_EXTENDED_DETAILS] have incorrect encoding for certain extended details columns. For example & #193; instead of Á Same issue is in [...
5
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1answer
43 views

Programmatically determine if email is being tested or sent?

When using Outbound Email, before sending out the final email a number of test emails are sent and editors or marketing team keep asking IT if what they received was a test of the final email shot. ...
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2answers
39 views

How to replace placeholder inside page design while sending personalize outbound Email

We are using SDL 2013 sp1 with outbound email functionality.We recently implement a feature in our website where replying on any user comment we are sending the confirmation email to the comment owner....
5
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1answer
32 views

Question regarding subscription confirmation emails

We are running SDL Tridion 2013 SP1 HR#1 and Java on the presentation side. When contact.save(PageURI) method is called the Page URI gets stored in the subscription management database on the ...
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0answers
49 views

Getting Preview URL for images in confirmation emails in Web 8

We recently upgrade from 2013 sp1 to web 8 .We are facing issue while receiving confirmation email from tridion all images URL inside email is appearing with Preview /Preview/en/assets/images/email-...
3
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1answer
56 views

How to get Outbound email similar features in Web 8 for new license?

It says here that outbound email is completely deprecated. Is there any alternate solution that is offered instead. We have a new client that is interested in mailing and distribution, tracking. Can ...
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0answers
30 views

Outbound email timeout Error while sending email

When we try to send the email using distrubution list of 20000 emails , we are getting this error.
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1answer
44 views

Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email

Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email. Created New Publication and given Mailing Execution Rights and Given Read and Write Permissions to ...
3
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1answer
50 views

Required Outbound Email Functionality after web 8 installation

We have production CMS server which is using Tridion 2013 sp1.We want to setup a web8 development CMS server using production cms database.After installing web 8 on development server using 2013 SP1 ...
2
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1answer
38 views

How can I access outbound emails with Java code

I need to access the email pages and replace placeholders with some custom values fetched from another database. I will also need access to the mailing list. I plan to write a web service to do so. ...
2
votes
1answer
152 views

Error sending Test Mailing for users that do not have SA rights in Tridion CMS

We are getting the below error while trying to send test emails to all users other than SA users. please suggest if it is the timeout that is the issue or is there something else that needs to be ...
0
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1answer
27 views

Outbound Email Mailer Service throwing error “Stored procedure failed: SP_MAILINGS_SAVE_LINKURLS”

We are using SDL tridion 2013 SP1 .The outbound email mailer service doing something wrong it is keep logging below error in log file . we did check in outbound email database inside table "...
5
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2answers
51 views

Error while sending test mailing from CME in Web 8.1

We upgrade tridion recently from 2013 sp1 to web 8.1 .While triggering test mailing we are getting following error Could not load file or assembly 'Tridion.OutboundEmail.Templating, Version=7.1.0....
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1answer
46 views

Tridion Outbound email unsubscribe link (OutboundEmail_UnsubscribeURL) is always generating invalid url

I am using the outbound email, the subscription confirmation link is working fine. But the uncubscribe link is always showing the link invalid. I check the query parameter it is different in ...
3
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1answer
18 views

Tridion Outbound emails - Mailing statistics - Can we hide some columns like failed/Delivered

Please help me,, Can we hide some columns like Failed/delivered from the mailing statistics. Please refer the below screenshot as shown I want to hide the Delivered and Failed status from the ...
0
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1answer
19 views

Tridion Outbound Email - Adding a name to the from address of the mailer

I am using the outbound email to send mailers to the users. Whenever a mail is sent to user based on possibly the outlook or mailbox setting the from field is sometimes showing the email address that ...
4
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1answer
51 views

Email Notification For subscription URL not working from the newsletter

Tridion Version : Tridion 2011 SP1 When user click on the link to unsubscribe the email notification is not sent To unsubscribe from promotional emails please. We get the following Error : No ...
3
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1answer
59 views

Tridion Outbound Email - Mailing statistics like failed/read are not getting updated, only the tridion is showing sent status,,

I am using the outbound email and facing one problem related to getting the status of mailing in tridion. The tridion is showing only the Sent count on the mailer statistics. I tried refreshing the ...
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0answers
33 views

Distribution List is empty even after adding the necessary details

I am unable to add contacts to my Dynamic Distribution List in Tridion 2013:
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1answer
56 views

How to display “Prefix” from user contact details in Audience Manager address book, on the newsletter that is sent to user?

I need to display "Prefix" from user contact details in Audience Manager address book, on the newsletter that is sent to user I checked and found that the values for the name and surname are being ...
4
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1answer
68 views

Tridion Confirmation Email, how to add link specific for each user in it

I am trying to integrate the Subscription functionality, it is working fine. On subscription I am creating a contact with Unsubscribed status and using the outbound email configuration I am sending ...
0
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0answers
44 views

Tridion Outbound email are not getting send to user emails while they are stuck for always in the mail Queue folder,, please help

I am configuring the outbound emails on the Tridion 2011, The templates are installed and On testing one mailer the email is getting saved in Queue folder in the mailroot folder,, I am using the relay ...
2
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1answer
39 views

OutBound Email adn Audience Manger - Manage Address book - Tridion 2011

Tridion version : Tridion 2011 Request : We need different business units send out newsletters under same publication using different ( address book, mailing list and distributions ) I know this ...
1
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1answer
42 views

Test Mail Not Getting Triggered from outbound email

In our application,we have created Test newsletter mail . In the Outbound email functionality, when i m doing test mail , the mail is not getting triggered up. please let me know how to check this ...
3
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0answers
61 views

Outbound Mail & LDAP integration in Tridion 2009

I'm trying the LDAP integration in an old Tridion 2009 Installation. I've followed the steps for the integration: Add impersonation user to tridion Snapin (following manual) Configure this ...
3
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1answer
51 views

Hide <tcdl:condition> markup from outbound Email

I have created a Page to use in outbound Email, which contains some Target Group conditions for different component Presentations. When I preview the page it look fine as per my requirement. But when ...
6
votes
1answer
68 views

Tracking outbound Email Bounce Processing using SMTP protocol

I have set up a mail server in IIS using a SMTP relay for the Tridion Outbound Email feature.It is working fine to deliver the mails to the respective contacts. But the bounce Processing is not ...
4
votes
1answer
62 views

Personalize the Email Content

I am trying to personalize the Email page contents. I have added a target group based on Tracking key in the Email page component presentation. When I am previewing in CME the page it works fine with ...
1
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2answers
108 views

“Audience Manager” and “Synchronization Target” not showing in Administration Tab- SDL Tridion 2011

I have just clone my local environment where i cloned my CMS/CDS/DB , also got the license from tridion for these new environment.I have updated value in all configuration files and updated the ...
4
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1answer
96 views

Issue with sending mail using tridion outbound email feature

Can anyone suggest if I can use outbound functionality without setting up SMTP locally on CMS server? I have mail relay service setup on some other server, by using which I can send mail from my web ...
5
votes
1answer
49 views

Managing Email Pages

We are running SDL Tridion 2013 SP1 and DXA 1.0 (Java). In a DXA based CMS/website how would the pages used for Outbound Email mailings be managed? We have created standard Outbound Email TBBs to ...
3
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1answer
64 views

Error while syncing of subscription database and outbound email db through profile sync

This problem is related to : http://tridion.stackexchange.com/questions/13414/error-while-syncing-subscription-db-and-outbound-email-db-through-profile-sync I am facing difficulties to sync my ...
2
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1answer
66 views

Where to find synchronization service logs while syncing of Outbound email db to subscription db

I am facing difficulties to sync my subscription database and audience manager database. I have configured subscription datatabse ,I have created a synchronization target in CME,Configured it in my ...
5
votes
1answer
51 views

Outbound email TBB not uploaded in CMS 2013 SP1

We setup AudienceManager and Outbound email in our CMS 2013 SP1. But can't see the default outbound e-mail TBB in CMS anywhere. Now CMS is running and we have contacts and outbound email in use. We ...
2
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2answers
64 views

Importing OE database into an existing CMS instance

We have a SDL Tridion 2013 SP1 instance using Oracle 11g as the CM & CD database. We also have Outbound Email configured with a few Address Books and thousands of contacts and other associated ...
5
votes
1answer
81 views

.CSV file issue while exporting contacts from Audience Manager

While importing contacts in Audience manager. There is a options for field separator. Like here you can choose semicolon or comma. But while exporting contacts we do not get any pop up or previous ...
2
votes
1answer
123 views

How to get an image published path in TBB?

I'm writing a custom TBB in C# specifically for an email page used in our Outbound Emails. I've come across difficulties with Gmail in rendering my images so I wrote a small console app to test an ...
6
votes
1answer
74 views

Bounce Back not showing as Failed in Mailing Statistics

I am working on configuring Outbound Email for a client and I have run into a problem with handling bounced emails. The email comes into the POP3 box and is processed by the Tridion Bounce processor. ...
5
votes
1answer
133 views

Using Razor Mediator for Outbound Email Templates

We are currently writing a number of Outbound Email templates. As all other templates are using the Razor Mediator, we are also using this for our templates for Outbound Email. One of the issues we ...
0
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1answer
48 views

Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1

I was able to successfully upgrade Upgrade OutBound Email audience manager from Tridion 2009 sp1 to Tridion 2013 sp1. When I access my newsletter sign up which executes PS_CONTACTS_CREATE store ...
3
votes
1answer
60 views

I want to add one Newsletter subscribe button on my site; please help me as I have not used this in tridion so far

I am using tridion 2011, and I have to add one newsletter subscription button on a website. There will be one text box along with a button. User will fill in the email id in the textbox given and ...
3
votes
2answers
81 views

Tracking Email opening in Outbound Email

We are trying to get "Tracking Email Opening" to work, using Compound Templating on 2013 SP1. We have followed the instructions as found here: Tracking e-mail opening. When Previewing or Publishing, ...
2
votes
1answer
30 views

Can we configure Email Sender Address in mailing on publication basis?

How can we configure Email Sender Address in mailing on publication basis? As I am able to configure the email sender address in mailing on CME level by changing in outboundemail.xml.
0
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1answer
44 views

In Out bound Email. Is this possible to remove component link if it is present on any page of your website?

In out bound Email I want to remove component link which is not resolved. Means which is not present on any page of your web site. I am able to remove component link from web if it is not resolved but ...
0
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1answer
43 views

Link parameters in mailing removed

I wrote a TBB that adds some parameters to existing links in the output. These parameters are inserted at the end of each "href" attribute. This works fine when I preview the page, but in the mailing ...