8 votes

SDL Web 8 Audience Manager issue

It would be great if the question has been asked with more details and provide some clear information - ensure following: Ensure a Synchronization Target has been created in CME and marked as Active ...
Pankaj Gaur's user avatar
  • 15.9k
8 votes
Accepted

How to delete contact extended detail field

Operations that might result in data loss are not yet in the UI, due to the challenges and risks involved. That includes changing the type of a field. So for that, you need to do what you did in the ...
Peter Kjaer's user avatar
  • 19.8k
7 votes
Accepted

"Audience Manager" and "Synchronization Target" not showing in Administration Tab- SDL Tridion 2011

Actually it was a slightly silly one :( The licence file for the cloned server was missing a licence for Audience Manager. Steps to investigate: Tried starting all Tridion Outbound E-mail services ...
user36299's user avatar
  • 543
6 votes
Accepted

Get Audience Manager Contact in SDL DXA 1.4 .NET

Audience Manager needs to know the current Publication. It can do that in one of two ways: Figure it out based on the current URL. Read a configuration setting that you've manually set. When looking ...
Peter Kjaer's user avatar
  • 19.8k
5 votes

Stored procedure failed: SP_PUBLICATIONS_FIND_CONFLICTS ORA-29548:

Seeing your issue and gone through with the link provided, there is a comment by Peter that powershell script could not get completed. Or might be the stored procedure got corrupted somehow. You can ...
SumitK's user avatar
  • 913
5 votes

"Audience Manager" and "Synchronization Target" not showing in Administration Tab- SDL Tridion 2011

I can only think of two reasons why they would not show up in the Administration tab: You do not have a valid Audience Manager license. Audience Manager was not installed. Listed in order of ...
Peter Kjaer's user avatar
  • 19.8k
4 votes

SDL Web 8 Audience Manager issue

As the exception suggest, please try to configure audience manager synchronization target in your publication 121 properties. Follow the instructions in the documentation. Can you explain what you ...
Philippe Conil's user avatar
4 votes

Unable to recongize the upload state data - SDL Web 8

Okay so this was not the sticky session stuff, I had to make changes to 2 files and it worked. {TRIDION_HOME}\web\WebUI\WebRoot\Web.config {TRIDION_HOME}\web\Web.config The entries are as below: &...
Vikas Kumar's user avatar
4 votes

Unable to recongize the upload state data - SDL Web 8

The default file size allowed on upload is roughly 30 MBs. So I don't think you are hitting the limit there. It seems more likely that you have a load balancer and have not enabled sticky sessions ...
Peter Kjaer's user avatar
  • 19.8k
4 votes
Accepted

CIL nuget package does not contain Sdl.AudienceManager.ContentDelivery.dll

I downloaded the latest nuget package Sdl.Web.Cil version 8.1.1 (released 5th April) and I do get the Sdl.AudienceManager.ContentDelivery reference in there: If that isn't working for you could try ...
Kunal's user avatar
  • 1,485
4 votes
Accepted

Audience Manager event system conflicting with DXA

We had a call and looked at this issue together. It turns out that DXA is only coincidentally involved. What happened was that a restore was done of the databases, from Production to Development. But ...
Peter Kjaer's user avatar
  • 19.8k
3 votes
Accepted

SDL Web 8 (8.1) Installer not showing Outbound Emailing Services options

You need to use the LEGACY_VISIBLE switch on the installer. For details, check this chapter on the documentation, aptly named "Running the installer to install Outbound E-mail on the Content Manager ...
Nuno Linhares's user avatar
  • 29.1k
3 votes
Accepted

syntax error when installing the DXA 1.7 Audience Manager module

It seems you problem is in understanding how to use PowerShell exactly, and the documentation isn't overly clear on that I agree, since it uses the single quotes (they are single quotes rather than ...
Bart Koopman's user avatar
  • 29.6k
3 votes
Accepted

How to Delete a Contact Using Email Id from my Console Application

Keep in mind that if you delete a Contact, that's it. There is no audit trail and the data is lost forever. Doing that automatically based on input from an external source could lead to trouble (i.e. ...
Peter Kjaer's user avatar
  • 19.8k
3 votes
Accepted

DXA 1.7 AM Module is Compatible with DXA 1.5?

Audience Manager support was introduced in DXA 1.6 (see http://docs.sdl.com/LiveContent/content/en-US/SDL%20DXA-v7/GUID-2C331449-7CF4-4031-8080-85B3F478F700) through the Audience Manager module, plus ...
Bart Koopman's user avatar
  • 29.6k
3 votes
Accepted

Is it possible to delete contacts from Audience Manager in bulk using built in features?

No, it is not possible to delete Contacts using either of those features. It is possible using Tridion.AudienceManagement.API (using the Contact.GetList and Contact.Delete methods). Unfortunately ...
Peter Kjaer's user avatar
  • 19.8k
3 votes

Save contact info through website subscription form to different database

Identify the publication which is publishing the content to website, Open cd_storage_conf.xml in the discovery configuration folder, Bind the following ItemType differently for that publication <...
Rajesh's user avatar
  • 1,231
2 votes
Accepted

Tridion Audience Manager (outbound email) encrypting the PII data in contacts information like email, first name and last name

I'm afraid that isn't possible at the moment. AM/OE support one-way encryption only. Meaning you can only use it for information that you don't want to be able to decrypt again (i.e. passwords)
Peter Kjaer's user avatar
  • 19.8k
2 votes

Error accessing Audience Manager: Unable to find Audience Manager target with Name: '3'

It will look up the data for the Synchronization Target with ID 3 in the Discovery service. You don't appear to have that data, which probably means that you set up the Synchronization Target before ...
Peter Kjaer's user avatar
  • 19.8k
2 votes
Accepted

Web 8 Audience Manager Installation

The command I have previously used is: D:\Install\SDL Web 8.1.1 release\Database\mssql> & '.\Upgrade Extended Details in Audience Manager database.ps1' -Configuration File D:\Install\...
robrtc's user avatar
  • 10.2k
2 votes

DXA 1.7 AM Module is Compatible with DXA 1.5?

The DXA AM Module was introduced in DXA 1.6. It is not compatible with DXA Framework 1.5, because it depends on HTML Form handling support which was introduced in DXA 1.6. Upgrading from DXA 1.5 to ...
Rick Pannekoek's user avatar
2 votes

How to Delete a Contact Using Email Id from my Console Application

Have you tried this? REMEMBER TO ADD A CONDITION - and that you need to run for each address book)... ContactFilter filter = new ContactFilter(UserContext.Current); // Create a copy of the streamed ...
Dylan .. Mark Saunders's user avatar
1 vote
Accepted

Tridion tracking link not resolving, redirecting to error page

The URL is valid and points to an absolute URL. So there's no link resolving needed and it should just be redirected directly. So most likely you are getting an error that isn't related to the actual ...
Peter Kjaer's user avatar
  • 19.8k
1 vote

Stored procedure failed: SP_PUBLICATIONS_FIND_CONFLICTS ORA-29548:

The stored procedure SP_PUBLICATIONS_FIND_CONFLICTS is actually part of the Audience Manager feature. When we ran the Tridion 2013 SP1 installer, we left it checked. For some reason this stored proc ...
Sudhakar Rao's user avatar
  • 1,771
1 vote

Error sending Test Mailing for users that do not have SA rights in Tridion CMS

The error seems pretty clear: it times out when trying to talk to the Core Service on the specified URL. Of course, that might just mean that the URL is wrong. Double-check that the Core Service URL ...
Peter Kjaer's user avatar
  • 19.8k
1 vote
Accepted

Perform operation on all Contacts of a dynamic distribution list | Add/remove category keywords

When importing the Keywords you can choose to overwrite all of the Keywords on the affected Contacts. So if you export the Keywords, remove the ones you don't want from the resulting file, and then ...
Peter Kjaer's user avatar
  • 19.8k
1 vote

Contacts not loading when user select send a Mailing using Tridion 2011 SP1 Outbound email

Here are some possible reasons you cannot send the Mailing to those Contacts: The Contacts do not have the minimum subscription status selected on the Mailing (e.g. the Mailing requires 'opted-in' ...
Peter Kjaer's user avatar
  • 19.8k
1 vote

How can I access outbound emails with Java code

The APIs on the Content Manager side are .NET only. Although there is an Audience Manager Web service, it currently only exposes functionality relevant to importing and exporting Contacts and Keywords....
Peter Kjaer's user avatar
  • 19.8k
1 vote
Accepted

How to update Audience Manager ADF claims

It depends a bit on how you've implemented it (we support older mechanisms for identifying a Contact for customers who upgraded). But assuming this is on a new implementation: The cartridge clears ...
Peter Kjaer's user avatar
  • 19.8k
1 vote

Email Notification For subscription URL not working from the newsletter

Your problem is unrelated to the sending of notification e-mails, but rather that your synchronization isn't working - or at least that it isn't done synchronizing by the time you send our your ...
Peter Kjaer's user avatar
  • 19.8k

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