Questions tagged [experience-optimization]

Experience Optimization integrates SDL Web with SDL Fredhopper so that you can create and manage targeted content for SDL Web-driven Web sites. Experience Optimization is formerly known as SmartTarget module.

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Which methods are available to programmatically add XO Triggers?

We are looking to add Triggers to XO Programmatically. I found this question that refers to ST 2014 and how to do this: How to create Custom Trigger in SmartTarget 2014 SP1 However, I was interested ...
Nicholas Wetmore's user avatar
3 votes
2 answers
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XO - Promotions are not getting index in elasticsearch

When the smarttarget component is published, the item is not getting pushed to elastic search index (xo-contentfragments), the log shows the XoContentFragmentDeploy step is executed, but the cd_xo log ...
Rafeeq's user avatar
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Custom trigger type in Experience optimization

I have a DXA 2.2 web app set up along with the XO module. Promotions created in the "CME targeting section" are working fine when I am using OOTB trigger types (like browser type etc.). Now ...
Rites's user avatar
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No triggers getting returned from Ambient data Helper

I have a .NET web application using DXA 2.2 framework. I tried to use Smart Target capability, and I have installed all the desired components (Elastic search, XO management, XO query, services ...
Rites's user avatar
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Fredhopper to Elastic Search Migration "Failed to Query Elastic Search"

We are currently in the process of upgrading from Fredhopper to Elastic Search on SDL Web 9.1. The migration from Fredhopper to Elastic Search appears to have gone smoothly but we have now run into an ...
Nicholas Wetmore's user avatar
3 votes
1 answer
131 views

XO or Target Group - Best option to Personalize Content in Tridion Sites?

We are using SDL Tridion Sites 9 with DXA 2.0 (Java). I have a requirement where we want to display the targeted/personalized content (hero banner or teaser or any other Component) based on the ...
Asingh's user avatar
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2 answers
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SDL Tridion Sites 9.1 > Experience Optimization > Configuration

I am upgrading an instance of SDL Web 8.5 to SDL Tridion Sites 9.1 including Experience Optimization. This requires updating a configuration file for the presentation application (bin\config\...
John Askew's user avatar
2 votes
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Experience Optimization custom parameters or claims

I have DXA 2.2 web application running with Experience Optimization and displaying the Promotions based on some basic Trigger Types like user browser etc. I am not using Audience Manager database ...
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Can we expose Experience Optimization results via Public Content API for the applications not built on DXA?

We are using SDL 9 along with DXA 2.0 to host our website. We now want to expose the content to other platforms which are built on different technologies. XO gives us the possibility to display ...
tech17's user avatar
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Default Experience Optimizations TBB not loaded

I am using Tridion Sites 9 and want to load Default Building Blocks for Experience Optimizations in Tridion. I tried loading Default Building Blocks but I am not seeing it in Tridion. Below is the ...
Saurabh Gangwar's user avatar
4 votes
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SmartTarget Promotion Query Randomly Throws Exception

We have SmartTarget implemented on a page which has multiple regions. To facilitate this we have multiple SmartTarget query tags sitting on the .jsp page to perform the queries and fill in the page ...
Nicholas Wetmore's user avatar
6 votes
2 answers
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Troubles with Boolean values, of Trigger type (SmartTarget, Tridion 9)

I'm experiencing some difficulties with Trigger Type (Smart-Target; "SDL Tridion Sites 9"). When I create a trigger type, and set its value to be string, and pass a claim (as a string), ...
Schooncka's user avatar
3 votes
1 answer
76 views

Experience Optimization cartridge in Sites 9 XO?

Looking at the 8.5 documentation for XO, there is a cartridge which is responsible for putting all the defined triggers from the trigger-types.xml to a claim in ADF, the Experience Optimization ...
Atila Sos's user avatar
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2 votes
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Sites 9 installElasticsearchIndexes.ps1 script fails when params are appended

When running the Sites 9 installElasticsearchIndexes.ps1 script, script does execute successfully if no params are specified. Documentation link is https://docs.sdl.com/LiveContent/content/en-US/SDL%...
Terry Kim's user avatar
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Error bootstrappedElasticSearchConnector when installing ES indexes from script

I'm testing the Sites 9 ElasticSearch functionality for Experience Optimization, as discussed in documentation link Elasticsearch and Kibana 6.6.1 are installed on a remote machine, and I'm able to ...
Terry Kim's user avatar
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Adding modifiers (is, is not, contains, etc.) to custom SmartTarget Triggers

Some of the default SmartTarget / Experience Optimisation Triggers have modifiers/conditions on their rules. For example, when using the Number of results Trigger, there is a dropdown with the ...
Jonathan Williams's user avatar
1 vote
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Experience Optimization Deployer settings

In the sample deployer-conf.xml of the Experience Optimization the following is stated: Add the following pipelines after the existing "PostCommit" pipelines Xml fragment below for reference: <...
Atila Sos's user avatar
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Experience Optimisation trigger types

When I add a promotion I can see the following triggers: But in our trigger-types.xml file there are only the following nine triggers defined: Where are all the extra triggers coming from and can ...
Neil's user avatar
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4 votes
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Experience Optimization 8.5 - Issues with promotions content loading for multiple promotions off of same trigger-type

I am currently working on a project where we are working through Experience Optimization and trying to get some of our use cases/scenarios to work. We have 3 promotions enabled (attempting to ...
TridionNut's user avatar
1 vote
2 answers
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java.lang.NullPointerException On GetTriggerTypes() in DXA 1.7 Modules SmartTarget

I am setting up an DXA 1.7 POC to use Smart Target. I am using the DXA Module 1.7 Sdl.Web.Modules.SmartTarget I am getting an error when the DXA Model builder is running. Below is the stack trace I ...
Chris Eccles's user avatar
6 votes
1 answer
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When admin browses to Targeting tab, sees error "Invalid URI: Value cannot be null. Parameter name: input" in messaging center

When admin browses to Targeting tab, sees below error in messaging center. "Invalid URI: Value cannot be null. Parameter name: input" With Fiddler running in the background, see that issue may be ...
Terry Kim's user avatar
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3 votes
1 answer
32 views

ClassNotFount Exception: com.tridion.smarttarget.analytics.google.GoogleAnalyticsManager

I'm implementing SDL Web Experience Optimization 8 with Experiments. The Experiments are showing in a Page without any issues. But when I try to enable Google Analytics for Experiments I'm getting ...
Rajesh G's user avatar
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2 votes
1 answer
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SDL 8.5 Experience Optimisation - Deployer Committing Failure

Environment - SDL Web 8.5 Experience Optimisation Installation / Combined Deployer / Scaled-Out I believe it's failing on the section which was requested to be added in via the docs ("Tridion-Process-...
Tom Simm's user avatar
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1 answer
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Smart Target: A/B testing and Multivariate Testing

we have a requirement to do A/B testing or Multivariate Testing on sites using web 8.1 as CMS and DD4T .net MVC web application. Is there a way we can write rules in Fredhopper (Smart Target) to ...
Rajesh G's user avatar
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3 votes
2 answers
104 views

Using SmartTarget with mobile app

We need expert advice on providing solution approach for building a Mobile app with integration to SDL Tridion. Requirement is to build a Mobile App which will pull the content from content data ...
user1453602's user avatar
2 votes
1 answer
57 views

How do Publish Transactions relate to Fredhopper Index "updates?"

In order to promote content, I understand that we send (or publish content) to Fredhopper, which will "deploy" the updates to the Fredhopper Index by placing XML files into the default universe folder....
Alvin Reyes's user avatar
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1 vote
3 answers
288 views

Fredhopper Configuration for Experience Optimization

I am trying to configure the fredhopper-8.1-revision-1 for web 8.5. I am following the sdl Document to configure the fredhopper. As per document the processes are working till setting up the ...
Manas.p's user avatar
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2 answers
52 views

Does it require to install Experience Optimization in presentation server in SDL8.5

I have added QueryService Capability in Content Discovery. So do I need to install Experience Optimization in presentation server to fetch the ST promotion using Smart Target API?
somen mondal's user avatar
1 vote
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Session service killed with DXA and XO [duplicate]

Followed the documentation for configuring Content (session) service to add XO capabilities. However, when I run DXA app, seeing the below class not found error in cd_core log file on my Content ...
Bharath's user avatar
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6 votes
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96 views

keyword based Trigger type in DXA

We have a list of keywords (Cities) tagged to content. Based on the user's geolocation, we have to show the right content using XO and DXA. My thought was to create a custom claim processor to write ...
Bharath's user avatar
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1 vote
2 answers
82 views

Created Promotion was not visible in Fredhopper Index server http://localhost:8180/preview/

I installed Experience Otimization Service in Fredhopper, in CMS Server and in Content Delivery Server. I can see the tab trageting in my CMS, where I created a promotion. When I access the URL "http:/...
Riyaaz's user avatar
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1 vote
0 answers
637 views

"Warning : TCP Connect to localhost:8094 failed" while Installing the Experience Optimization Query Service

While I am trying for Installing the Experience Optimization Query Service I face the below issue, reference for the step available in this Link. Error: Server Error in '/' Application. ...
Riyaaz's user avatar
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3 votes
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50 views

Define new personalized Claim in XO

We have a Test environment of SDL Web 8.5 with XO and XPM configured. Everything works fine except the personalized claims. We configured the triggers, and added the claims into the session content ...
Eduardo Andrés's user avatar
1 vote
0 answers
51 views

SDL Experience Optimization 8 is not tracking with GA

I have configured SDL Experience Optimization 8 on SDL Web 8.1.1 with DXA 1.4. Along with GA as per SDL online document. When I configured Experiments in CMS as per image below, I am able to get ...
Piyush Jain's user avatar
3 votes
1 answer
126 views

Experience optimization - Fredhopper Cannot run kettle job

I am having the same issue mentioned in the link, I thought I will ask a sperate question as this is again happening with other versions while installing with Experience Optimization. Initially I ...
Rafeeq's user avatar
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1 vote
1 answer
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Experience manager not showing add new promotions

I have setup the experience manager and query service and registred in discovery, completed the steps mentioned in the document, but my screen is just showing as loading when I click on Targeting, ...
Rafeeq's user avatar
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1 vote
1 answer
63 views

Error while opening business process type web 8.5

After installing SDL Web Experience Optimization 8 on Web 8.5, when I open business process type I am getting below error.. Method not found: 'Tridion.ContentManager.CoreService.Client....
Rafeeq's user avatar
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2 votes
2 answers
34 views

Experience Optimization with web 8.5 not able find Processors tag

I am following the below document Adding Experience Optimization to Content Deployer but, I am not able to find the processors tag, as we have new deployer-conf, can I create this tag and place ...
Rafeeq's user avatar
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0 votes
2 answers
83 views

Facing issues while executing commands when installing Experience Optimization on Fredhopper Environment

Following the SDL Web Experience Optimization 8 documentation, installing Fredhopper, while executing: Step 5 [Open a command prompt and run the following command in the target folder to start the ...
Riyaaz's user avatar
  • 123
2 votes
2 answers
60 views

SDL Optimization 8 problem with Google analytics in China region

We want to implement SDL Optimization 8 with default integration with Google Analytics used for A/B testing (Experiment), But problem is we also have a site which is working for China region where ...
Piyush Jain's user avatar
4 votes
1 answer
60 views

Can the Web 8.5 Experience Optimization Query service be load balanced?

We are designing an infrastructure for SDL Web 8.5 which has Experience Optimisation. Is there a possibility to scale the Experience Optimization Query microservice into a load balanced environment? ...
Rob Stevenson-Leggett's user avatar
5 votes
1 answer
180 views

SDL Optimization 8 - Issue with loading Statistics in CMS

I am facing issue with loading Statistics data into CMS, Experiment promotion showing fine on website, but when I see its statistics data in CMS it throws below error as shown in image below. In ...
Piyush Jain's user avatar
3 votes
1 answer
186 views

Universe must not be null or empty Error SmartTarget

While connecting the smart target in tridion, I am getting the below error. Can someone tell me the debugging tips for the same issue. java.lang.IllegalArgumentException: Universe must not be null or ...
Vivek Dhiman's user avatar
6 votes
1 answer
96 views

XO Promotion with Keyword Trigger not rendering in page

I have SDL Web 8.1.1 with Experience Optimization 8.1.1 and on the Presentation Side DXA version 1.7. I have created a promotion that is to be Triggered when City Keyword Location contains "Chicago"....
Tory Johnson's user avatar
2 votes
1 answer
63 views

Intermediate link "/redirect/" not working in the Experiment

I have included a link(www.google.com) in the content which is part of Experiment; On webpage When i click this link it automatically gets converted to the below url which is fine http://{domain}/...
Gulshan Thakur's user avatar
1 vote
1 answer
239 views

Error "Invalid value for Filter Parameters" in Experience Optimization Experiment

As per the "SDL Web Experience Optimization8" guide I have created Custom Dimensions in google analytics->Property menu->custom definition Experiment ID Instance ID Publication ID Page ID ...
Gulshan Thakur's user avatar
1 vote
1 answer
61 views

SDL Experience Optimization with DXA 1.4 Issues and Questions

I have Following questions related to SDL Experience Optimization 8 with DXA 1.4: To enable any component to be appear on the site based on personalised experience created in targeting in CMS, I have ...
Piyush Jain's user avatar
2 votes
2 answers
153 views

Promotion not getting displayed on webpage using Experience Optimization module for DXA 1.6

I am using the steps mentioned in DXA XO implementation guide to display the promotion on the webpage. I have installed the DXA XO module in cms and website: 1)I am using XO Region Name="Example1" ...
Gulshan Thakur's user avatar
1 vote
1 answer
25 views

Buttons to create promotions and experiments are disabled in Targeting Tab of web8.1.1 CME

On click of Targeting Tab in CME it shows Promotion and Experiments tabs view but the buttons for creating new promotions and new Experiments are disabled. Also the source drop down is empty. I am ...
Gulshan Thakur's user avatar
1 vote
2 answers
122 views

Implementing Experience Optimization on top of website build in sdl web8.1.1 and DXA 1.6

I am looking for a some documentation that can help me to play with some basic personalization implementation on the website which is build on sdl web8.1.1 and DXA 1.6. I need some basic examples of ...
Gulshan Thakur's user avatar